Naše recenze z nákupního portálu

Avatar Viera M.
25.07.2021
5.005.005.005.005.00
Výhody:
Veľmi expresné vybavenie objednávky
Avatar Zuzana K.
25.07.2021
5.005.005.005.005.00
Výhody:
Rýchle dodanie
Avatar Norbert G.
23.07.2021
4.504.504.504.504.50
Výhody:
Rýchle dodanie
Avatar Viliam B.
20.07.2021
5.005.005.005.005.00
Celkový názor:
Overený obchod, nekupujem tu prvýkrát.
Avatar Marta S.
15.07.2021
5.005.005.005.005.00
Celkový názor:
Už som v tomto eshope nakupovala viackrát, maximálna spokojnosť.

Goods reclaim

According to Act no. 102/2014 Coll. on consumer protection in the sale of goods or provision of services on the basis of a distance contract or a contract concluded outside the premises of the seller and amending certain laws (hereinafter the "Act") under the provisions of § 7 et seq. days from the date of receipt of the goods.

Procedure for returning goods

Address for sending goods: Tatranská Lomnica 32, 05960 Vysoké Tatry, Slovakia

Send the goods to our address Tatranská Lomnica 32, 05960 Vysoké Tatry in the original packaging with original labels and undamaged, including gift items. Attach the proof of purchase (invoice) and the completed form for withdrawal from the purchase contract to the goods. If you do not have the opportunity to print the form, we also accept a handwritten form. We ask you to thoroughly check the filled in data, especially the account number for the return of the amount for the returned goods


You will be notified by email about the receipt of the package and the amount for the returned goods will be sent to your account within 14 days of receiving the shipment.

Exchange of goods


Address for sending goods: Tatranská Lomnica 32, 05960 Vysoké Tatry, Slovakia


A customer who has placed an order through our e-shop has the opportunity to exchange the goods within 14 calendar days from the date of receipt of the goods.


Procedure for exchanging goods

Exchange of goods is possible only in the minimum value or higher than the original order. When exchanging goods, check the availability of goods on our website. You can reserve the goods by creating a new order (Choose: "Cash on delivery"), via email info@norwayshop.sk or by phone at + 421948 208 847


Send the goods to our address Tatranská Lomnica 32, 05960 Vysoké Tatry in the original packaging with original labels and undamaged. Completed form for the exchange of goods for the goods. If you do not have the opportunity to print the form, we also accept a handwritten form. When exchanging goods, postage is charged for resending the goods. We will inform you by email about the shipment of the exchanged goods.

Documents to download

download.pngReturn and exchange form in PDF format
reklamacia.pngReturn and exchange form in Word format